How it works

From a free consultation to a lower tax bill

You tell us about the property. We do the review, the paperwork and the hearing. You only pay if the classification changes.

  1. 1

    Free consultation

    Before booking, you give us the property address and the type of business. That lets us look at the assessment record ahead of the call. On the call (about 20 minutes) we talk through how the space is used and tell you plainly whether a classification change looks realistic.

  2. 2

    Review and saving estimate

    We compare the current classification with how the property is actually used, check how the property is split between classes, and estimate your annual saving using your municipality's tax rates. You get a short written summary and our fee agreement. Nothing is filed until you agree.

  3. 3

    Evidence and filing

    We gather what the panel needs to see: photos, a description of the operations, floor-area breakdowns, and lease details where relevant. Then we file your complaint with the Property Assessment Review Panel before the January 31, 2027 deadline.

  4. 4

    Hearing and representation

    Panel hearings usually take place in February and March. We prepare the case and represent you, and we often work it out directly with BC Assessment before the hearing. If a further appeal to the Property Assessment Appeal Board makes sense, we'll talk it through with you first.

  5. 5

    You save, then we invoice

    If the classification changes, the lower rate applies to your tax bill. We invoice our contingency fee only after the decision, based on your first-year saving, and it's never more than what you save.

What we look at

Use decides the class

BC Assessment classifies property based on how it's actually used. We look at what happens in each part of the building, how much floor area each activity takes up, and whether storage supports an industrial operation or stands alone.

Have these handy for the consultation

  • The property address
  • What your business does on site
  • Whether you own or lease the space
  • Your assessment notice, if you have it

Find out if your property is in the right class

A free consultation takes about 20 minutes. Complaints against the 2027 roll are due January 31, 2027.

Book a free consultationHow it works